Features

It's big on the features that we know your enterprise needs

HiPath OpenOffice has been specifically designed to meet the needs of small and medium enterprises with features that make managing diverse communications simple and cost effective.

Presence

Lets everyone set their availability so you'll know if someone is in a meeting, on a phone call, when they'll become available and the best way to contact them. If you're out of the office you can even update your availability via your phone.

Conference Management

HiPath OpenOffice makes it easy to set up conference calls using the 'Conference Management' feature. Schedule your conference calls, create a dial-in or ad-hoc call on the fly by simply dragging and dropping participants from your directory. Remember, there are no conference call charges. It's all handled through HiPath OpenOffice, so costs are reduced and productivity is improved because everyone can get together to make the decisions required to move forward.

Microsoft Outlook™ Plug-in

Because HiPath OpenOffice integrates seamlessly with Microsoft Outlook™, everyone can access all their communications via a single screen. Email, voicemail, fax and instant messages can be viewed, managed and answered from the application they're most familiar with - the Outlook screen they use everyday. What's more, presence status and voicemail greetings will change dynamically based on events in the Outlook™ calendar, so callers will always get the latest information about staff availability. There's no need to switch between systems or screens, so its not surprising that productivity is increased. Or that the office suddenly seems more chilled out.

A feature rich system to that makes working a pleasure

HiPath OpenOffice is a total solution package that comes with a whole host of cool features. Just think how convenient they could be for your business:

• Have all your contacts in just ONE directory so you don't have to search for numbers in multiple places
• Access, change, and manage your key contacts with handy favorites lists
• Route all mobile and desk phone messages to ONE voice message box
• Receive and respond to faxes as easily as an email with a fax message box
• Know who you've called and who has called you with your personal call journal
• Forward all your calls to ONE number with intelligent call management
• Get immediate notifications when you are away from your desk and a key message or fax arrives
• Give your callers options to reach you or someone else with personal autoattendant
• Connect callers to available staff the first time and see the presence status of everyone in your organisation with Attendant Console
• Dial a number from any desktop application to contact someone immediately
• Never misunderstand a customer instruction or action item again with live call recording
• Instant message a contact who is already on another line to let them know another call is waiting or their attention is needed for another matter
• Take advantage of your negotiated call rates and call packages with different mobility capabilities

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